Shipping policy

Shipping Policy | Serenraa ✨

Welcome to Serenraa. We offer transparent, reliable, and hassle-free global shipping to deliver your favorite items to your doorstep 🌤️

🌍 Worldwide Shipping Available

We support full global shipping to all countries and regions around the world. There are no shipping restrictions for any of our products.

⚡ Order Processing & Dispatch

All paid orders will be processed and shipped out within 1–2 days. Weekends and public holidays are excluded from processing time.

📦 Shipping Options & Delivery Time

We provide two flexible shipping methods for international orders, with an overall delivery time of 5–12 business days:
  • Standard Shipping 📮: 7–12 business days Stable, budget-friendly shipping for daily purchases.
  • Express Shipping ✈️: 5–8 business days Fast priority delivery for urgent orders.
Kind Reminder: Minor delays may occasionally occur due to customs clearance, extreme weather, or local logistics circumstances, which are beyond our control.

💯 100% Duty-Free All Products

Every item at Serenraa is completely duty-free for global customers. No additional import taxes, customs duties, clearance fees, or hidden charges will be required. The checkout price is your final total payment.

💬 Customer Support

For any inquiries regarding shipping, tracking, or order details, please feel free to contact our support team. We guarantee a 24-hour response.
Serenraa — Serene beauty delivered worldwide 🤍